Terms and conditions

Welcome to the IDC website. This website includes several Web pages and is operated by Immanence IDC Inc. (hereby “IDC”).

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE since the use of this website and any sale of products and services offered on this website are subject to the terms and conditions set below (collectively, “the Conditions”).

By using this website in any way, including browsing, activating an account with us or making a purchase, you acknowledge having read the Terms and Conditions and accepted to be bound by them. IDC reserves the right to modify these Conditions at any time and without prior notice. If you continue using this website, we will assume that you are accepting the revised Conditions of use. Therefore, we suggest you read them carefully each time you use this website.

Please note that the guidelines, policies and other terms and conditions of use and of sale in force in the IDC physical points of sale and on other websites affiliated with IDC or sharing advertising or information with the IDC website, may vary.

Please also note that the products, prices and promotions in stores, website and catalogs may differ.

Please visit our section Security and Confidentiality and our section Terms of Sale.

RESTRICTION REGARDING PERSONAL AND NON-COMMERCIAL USE

You may copy pages from this website in electronic form or print paper copies as long as it is for non-commercial, personal and lawful uses, and that author’s rights, copyrights and other claims regarding IDC’s property rights are clearly indicated. Except in cases where the express written authorization of IDC is granted, you may not copy, transmit, distribute, feature, execute, reproduce, publish, transfer nor frame (even in part) any Web pages and the information from this website, nor create derivative works from these pages and information. IDC reserves all intellectual property rights and other property rights on the items that may be copied under electronic form, or printed from this website.

FORBIDDEN OR UNLAWFUL USE

You guarantee IDC that you will not use this website in any unlawful or forbidden way according to the conditions. You will not use this website in a manner to deactivate it, damage it, overload it, compromise it or hinder its use by another person or the level of enjoyment of another user. You cannot make false declarations of identity or of location as user, and you cannot obtain or attempt to obtain elements or information by any means that is not available or intentionally provided by this website. IDC STRICTLY PROHIBITS ALL UNAUTHORIZED THIRD PARTIES TO CREATE LINKS WITH THIS WEBSITE.

ACCOUNT NAME AND PASSWORD

To pursue some activities on this website, you need an account and a password. You are exclusively responsible for keeping this information secret. You must not disclose your password to anyone. You agree to immediately advise IDC in case of unauthorized use of your account. IDC WAIVES ALL LIABILITY IF YOUR ACCOUNT AND YOUR PASSWORD ARE DISCLOSED.

IDC may reject your Form and/or terminate your Account at any time and for any reason, in its sole discretion. Such reasons may include, without limitation: (i) where IDC believes that you are in any way in breach of the Agreement; (ii) where IDC believes that you are engaged in any improper conduct in connection with the IDC Offerings; and/or (iii) where IDC believes that you are, at any time, conducting any unauthorized commercial activity by and through your use of the IDC Offerings.

EXCLUSIVE PROPERTY RIGHTS

IDC logos, trademarks, as well as other names, words, logos, slogans, images, brands, commercial names and trademarks used on this website are the property of IDC. You cannot use, reproduce, copy, nor adapt these logos, trademarks, slogans, images, brands or commercial names in any way without obtaining the prior written consent of the owner.

The contents of this website, including images, information and design, photos and illustrations, sounds, videos, links to other websites, icons, graphical elements, headers, text, data, software (collectively, the “Content”) as well as the presentation, arrangement, coordination, emphasis, and the choice of content are protected by intellectual property law, including author’s rights, trademarks, or other exclusive rights or licenses held by IDC. All these rights are expressly reserved.

EVALUATIONS

This website allows you to submit content. If you submit content by making an evaluation or by submitting comments, you allow IDC, on a global scale, without royalty payments, a non-exclusive, perpetual and irrevocable right, that can lead to the granting of a complete sub-license, to use, reproduce, modify, adapt, publish, translate, distribute and feature what you have written on any kind of media in the entire world. You allow IDC to use, regarding this retro-information or evaluation, the name indicated when communicating it, if any. You also allow IDC to gather all the content submitted inside an account in a user profile.

Questions, answers, evaluations and any other information featured here express the opinions of the participants and do not reflect, in any way, the opinion of IDC, nor are they supported by it. All clients’ content intended to be released on this website must be written according to IDC’s directives and all client evaluations must be made according to IDC’s directives in this regard.

LIABILITY DISCLAIMER

PLEASE NOTE THAT THE ENTIRE CONTENT OF THIS WEBSITE IS PROVIDED “AS IS” AND “ACCORDING TO ITS AVAILABILITY.” IDC DENIES ALL WARRANTY OR RESPONSIBILITY, EXPLICIT OR IMPLICIT, ARISING BY STATUTE, OPERATION OF LAW OR OTHERWISE, RELATIVE TO THIS WEBSITE OR ANY OTHER WEBSITE LINKED TO IT, AS WELL AS ANY CONTENT FROM THIS WEBSITE OR OTHER WEBSITE LINKED TO IT, INCLUDING: ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF THE PROPER CHARACTER OF A PARTICULAR USE AND ANY IMPLIED WARRANTY OF NON-INFRINGEMENT; YOU ARE HEREBY WAIVING ALL GUARANTEES AS WELL AS ALL CLAIMS AGAINST IDC, ITS DIRECTORS, MEMBERS OF ITS ADMINISTRATIVE COUNCIL, EMPLOYEES, AFFILIATED COMPANIES, FRANCHISEES, BANNERS AND LICENSEES, SUCCESSORS, RIGHT-HOLDERS AND ITS OTHER REPRESENTATIVES IN THIS REGARD, ESPECIALLY ALL TORT CLAIMS (INCLUDING NEGLIGENCE). WITHOUT LIMITING THE GENERALITY OF THE ABOVE, YOU RECOGNIZE THAT IDC DOES NOT STATE OR GUARANTEE THAT THIS WEBSITE WILL BE ACCESSIBLE WITHOUT INTERRUPTION NOR THAT THE WEBSITE OR ITS SERVER DOES NOT CONTAIN ERRORS, DEFECTS, CONCEPTION OR OMISSION DEFECTS, NOR VIRUSES OR OTHER DAMAGEABLE ELEMENTS.

IDC DOES NOT GUARANTEE THE ACCURACY, THE INTEGRITY NOR THE INTEGRITY OF THE CONTENT PROVIDED ON THIS WEBSITE, INCLUDING ALL ADVICE OR OTHER SIMILAR INFORMATION THAT YOU OBTAIN FROM US OR FROM OUR WEBSITE. IDC MAKES NO DECLARATION UNDER WHICH THE PROVIDED CONTENT CAN BE APPLIED OR USED IN PLACES LOCATED OUTSIDE OF CANADA.

Medical Disclaimer

The Content, statements, Products and other material made available by and through the IDC Offerings: (a) are not intended to diagnose, treat, cure or prevent any medical condition or disease; (b) are not in any way intended as medical advice or as a substitute for medical advice and/or medical treatment; and (c) should only be used in conjunction with the guidance and care of your physician. You should always consult with your physician or other healthcare professional before adopting any treatment for a health problem, whether offered on the Site or otherwise. Your physician should allow for proper follow-up visits and individualize your treatment plan as appropriate. If you have or suspect that you have a medical problem, promptly contact your health care provider. Never disregard professional medical advice or delay in seeking professional advice because of something that you have read on the Site or in connection with the IDC Offerings.

LIMITATION OF LIABILITY

IDC, ITS DIRECTORS, MEMBERS OF THE ADMINISTRATIVE COUNCIL, EMPLOYEES, AFFILIATED COMPANIES, FRANCHISEES, BANNERS AND LICENSEES, SUCCESSORS OR RIGHT-HOLDERS AND ITS OTHER REPRESENTATIVES CANNOT, UNDER ANY CIRCUMSTANCES, BE HELD RESPONSIBLE TOWARDS YOU OR ANY OTHER PERSON, UNDER ANY THEORY OF RESPONSIBILITY INCLUDING MATTERS OF WARRANTY, OF CONTRACT OR TORT (INCLUDING NEGLIGENCE - ACTIVE, PASSIVE OR IMPLICIT), OF CIVIL LIABILITY OF THE PRODUCTS OR OF STRICT RESPONSIBILITY, REGARDING DAMAGES (INCLUDING DIRECT, INDIRECT, ACCESSORY, SPECIAL, EXEMPLARY, PUNITIVE OR CONSECUTIVE DAMAGES) ENSUING FROM THE USE, THE IMPOSSIBILITY OF USE OR THE RESULTS OF USE OF THIS WEBSITE OF ITS CONTENT, EVEN IF IDC OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES. IF YOU ARE NOT SATISFIED OF THIS WEBSITE AND ITS CONTENT OR ITS CONDITIONS, YOUR SOLE AND ONLY REMEDY IS TO STOP USING THIS WEBSITE. IF ANY PART OF THIS LIABILITY CLAUSE IS FOUND TO BE INVALID OR UNENFORCEABLE FOR WHATEVER REASON, THE RESPONSIBILITY OF IDC TOWARDS YOU WILL NEVER EXCEED ONE HUNDRED DOLLARS ($100) IN TOTAL.

INDEMNITY

You indemnify and hold harmless IDC, its directors, members of the administrative council, employees, affiliated companies, franchisees, banners, licensees, successors, right-holders, representatives and agents from any claim, action, suit or proceeding including, but not limited to, reasonable attorneys’ fees, accountants’ fees, or others ensuing from your non-compliant use of this website.

ONLINE PURCHASES

To make online purchases on this website, you must have reached the age of majority in your province or territory of residence and you must commit to pay all the charges indicated on this website. All prices indicated on this website are in Canadian dollars, and all costs will be treated in Canadian dollars. Furthermore, any product ordered or bought from this website can be ordered or bought exclusively for non-commercial and lawful reasons. Any other use is forbidden. IDC reserves the right to limit the quantities of certain products that you can buy on this website. Besides all rights or remedies, IDC can, at its sole discretion and without limitation of liability, restrict or block your access to any part of this website at any moment.

ERRORS, INACCURACIES OR OMISSIONS

IDC does everything in its power to ensure that the content of this website is complete and exact. However, it does not guarantee that the information provided contains no errors, inaccuracies or omissions. These errors, inaccuracies or omissions may be due to the price, to the descriptions or the availability of the products. IDC reserves the right to correct all errors, inaccuracies or omissions, or to change the content or update it without prior notice. IDC reserves the right to refuse or cancel orders containing an error, an inaccuracy or an omission, whether the order was submitted or not, confirmed and/or charged on your credit card. If the purchase was charged on your credit card, and that your order is canceled, IDC will immediately apply a credit to your credit card account. If you are unsatisfied with your purchase for any other reason, you may send the item back to IDC. Please also refer to the section on Terms of Sale.

PRICING

Please note that all the prices indicated on this website are applicable only to online purchases and cannot be matched at an IDC retail store. Also, all prices at an IDC retail store cannot be matched online. Furthermore, IDC charges tax on sales for products ordered on this website based on the combined federal and provincial sales tax rates applicable where the order is sent except for orders being shipped to the United States. Please also refer to the section on Terms of Sale.

DELIVERY

If IDC offers shipping or delivery services, it will try to send or deliver any product as quickly as possible and within the delays indicated. However, you accept that IDC will not be held responsible for delays in shipping and delivery. If delivery is delayed, IDC will advise you as soon as possible. IDC will not deliver products to an address outside of Canada or the United States.

IDC DOES NOT ENDORSE OTHER WEBSITES LINKED TO THIS WEBSITE

The website may contain links with other websites; these links are provided to you as a convenience. Please note that by providing these links, IDC does not endorse other websites linked to its own. All these other websites are entirely independent from this website and from IDC, and IDC has no control whatsoever nor any influence on these other websites, including their content. If you visit one of the websites linked to this site, we suggest you to examine promptly the modalities and conditions of use, as well as their policies regarding the respect for privacy and security.

INTEGRITY OF THE AGREEMENT

These Conditions as well as the Security and Confidentiality and the Terms of Sale of this website constitute the integrity of the agreement between IDC and you regarding this contract, and they substitute all other prior or actual communications, electronic, oral or written, between IDC and you concerning this subject. In case of incompatibility between these Conditions and any IDC policy, these Conditions take precedence.

DIVISIBILITY

These Conditions are considered independent one to the other. If one provision of these Conditions is considered non-executable or invalid, it will remain executed within applicable law, and the validity and executable nature of the other provisions will remain unaffected.

APPLICABLE LAWS

These Conditions as well as the use of this website, including all orders or all purchases made on this website are regulated by the laws of the Province of Quebec and the laws of Canada in force in this province.

If you have any questions, please call our customer service center at 1-877-543-8671 Monday - Friday, 9:00 AM to 5:00 PM (EST) (excluding holidays) or email us directly by using the form on the Contact US page. We will be happy to assist you.